Communication with Parents

In the first instance, if you have any queries please contact the school office by phone on 01372273639. Alternatively you can visit our reception and speak to a member of our friendly office team. There is also the opportunity to meet with class teachers or our Inclusion Manager at the end of the school day or arrange an appointment for a time that works for you.

We use an electronic system called Parentmail to communicate with our parents via email and text message.  This covers letters, newsletters and general information which are sent directly to your email addresses or phone.  We also use this system for any emergency messages we need to get out to parents via their text service, such as school closure due to bad weather or delayed return from school trips.  In addition we use this system for payments for trips, school meals etc.  In a continued effort to try and become more efficient we are developing the way in which we use Parentmail’s functions to collate and update pupil information and we now use their Forms option. 

We would like to reassure parents that Parentmail is fully registered under the data protection registrar and guarantees that all information supplied will be kept completely private and there is also no advertising associated with this scheme.

At the end of each week, the school sends a newsletter to all parents containing information about the week and diary notifications.  Other information will be sent to parents during the week as appropriate to the year group. Whole school newsletters can also be viewed on the website

If your child is absent and you have not contacted the school prior to 9.00 am, we will contact you directly by phone regarding your child’s absence from school.

You may wish to visit the Parentmail where you will find answers to most if not all of your questions and hopefully allay any concerns you may have.  Please remember, you will not be able to utilise the site fully without registering first, when you receive an email from Parentmail, please follow the verification process and you will then be registered.  Please contact the school office if you have any questions regarding your Parentmail account.

There is also a Parentmail App and we’d encourage all parents to download this as there are a number of benefits both to you and the school:

• You don’t need to login to pick up messages or attachments when you use the App.
• The App stores all the messages we send you in one place.
• Every message sent arrives as an instant alert on your mobile

 You can download the App for free from the Apple App Store